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497 N 13th St, San Jose, CA 95112
Central San Jose
The 13th Street & Empire Laundry is located in Central San Jose, California. The laundry offers regular hours for customers to use their basic laundromat services. They provide the following available features: coin-operated washers and dryers, folding tables, and a self-serve detergent dispenser. Regular hours apply, with 24/7 availability during certain times of the day.
People experience a range of opinions about this laundromat, with some expressing satisfaction and others expressing frustration.People mention that the attendant is very kind and helpful, providing translation services on their phones when needed. Some also appreciate the friendly environment and cleanliness of the laundromat, stating it's well-maintained and free of odors.On the other hand, people have reported issues with the credit card handling system, where a $2 fee is charged for setting up a cashback transaction. Others mention that machines are not always available or that there can be long wait times during peak hours.People also comment on the quality of service provided by the owner and the workers, who they describe as friendly and efficient in cleaning up after their use of the facilities. Some even express appreciation for the new remodel that has improved the overall experience.Despite some negative experiences, many people have a positive opinion of this laundromat, citing its affordability, cleanliness, and welcoming atmosphere as positives.
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