Grace Laundry

Features

Accessible

About

Grace Laundry is located at Arlington Hills in Jacksonville Florida and operates on regular hours. This laundry facility offers large item washing as one of its available features. It accepts large items for washing. Grace Laundry adheres to an important rule that prohibits the use of washers that are not specifically designed for large items.

What People Say

People often complain about being touched or handled carelessly while doing laundry at Grace Laundry. Many reviewers mention feeling uncomfortable with the female staff members touching their clothes without permission. Some reviewers specifically state that certain women have a habit of removing items from them and acting as if it's an inconvenience, even if they're not doing anything wrong. These incidents can be frustrating and annoying for people. A few reviewers also mention issues with machine maintenance, including dirty or malfunctioning equipment. In one case, a reviewer had to replace their clothes in larger machines due to the rude staff member telling them to use a different size machine without explanation. Some people have experienced problems with coins being taken from them by workers or feeling embarrassed and humiliated when money is taken from them. One reviewer specifically mentions that they were told not to take quarters from a coin machine, but instead was left embarrassed and crying. A few reviewers also mention issues with customer service, including rudeness from staff members who are not helpful in resolving problems or refund