Laundry Basket Laundromat

Features

Accessible

Detergent Available

TV/Music

About

The Laundry Basket Laundromat in Chicago Heights offers regular hours of operation. The location provides access to detergent and laundry carts for customers. Available features include the use of television and music entertainment while washing clothes. Regularly scheduled staff members are available during standard operating hours to assist with laundry needs.

What People Say

People mention that machines at this laundromat are usually clean and functional, with a friendly staff member being helpful. People often complain about poor customer service, including issues like insufficient soap or detergent, which is frustrating when using the washing machine next to them that produces soap and washes properly. Some people have also experienced difficulties in getting assistance from the staff. One reviewer mentions a particularly unpleasant experience at this laundromat, where they were told they didn't have enough soap despite only needing 2 cups of detergent. The staff member's response was unhelpful and unprofessional. Another reviewer expresses disappointment with the cleanliness of the facility, citing issues with carts being attended to or using machines. People appreciate the free drying program offered by this laundromat, which provides a convenient service without additional cost. However, some reviewers mention that the location is not inexpensive, especially when it comes to washing three loads.