The Blue Kangaroo

Features

Mobile Pay

Accessible

About

The Blue Kangaroo is located in Waukegan Illinois and operates on regular hours. The laundromat offers mobile payments as an available feature. This facility allows users to pay for their wash with their phone or other accepted payment methods. Users can also use the laundry facilities without needing a credit card, making it convenient for those who prefer not to use credit cards.

What People Say

People experience a range of issues with their laundry services at various locations. Some common complaints include poor customer service, slow or non-existent assistance when needed, and uncooperative staff. People mention that machines are well-maintained but with high upfront fees and limited options for cheaper prices. They also note that some machines can be prone to breaking down or malfunctioning, requiring additional charges. One reviewer expresses frustration with the lack of change for their laundry service, citing a long history of similar issues and poor customer treatment by staff members who refuse to help. Others have reported difficulties navigating the facility's layout and finding equipment that accepts DexterPay, leading to delays in their own drying time. Some people have also expressed disappointment with the cleanliness and maintenance of certain facilities, particularly those owned or operated by Maria, a senior staff member who has been known for her uncooperative behavior on social media. Others mention that they prefer newer, more efficient laundry services, such as the Blue Kangaroo in Waukegan