95 Congress St, Salem, MA 01970
4.0(49 reviews)
Open until 11 PM
AccessibleThe Fresh Express Laundry Center in Salem, Massachusetts offers regular hours of operation for customers. The basic laundromat services provided include coin-operated washing and drying machines as well as dryer units. A 24/7 option is available at select locations.
People say that some places have malfunctioned machines, with one reviewer experiencing a 32-minute wait time for a $15 charge when paying with debit card, while another mentions being charged more than double when paying with credit card. Others complain about dirty laundry and cockroaches in the building. Some people also express frustration with long lines and difficulty getting help from staff who seem uninterested or rude. People mention that they find some areas of the laundromat to be unpleasant, such as the smell and lack of customer service. They also report issues with cleanliness and maintenance, noting that it's hard to find clean machines. Additionally, a few reviewers express delight at finding convenient amenities like play areas for children and vending machines. People seem generally unimpressed by the laundromat, mentioning that it fails to meet their expectations in terms of cleanliness, customer service, and convenience. They also mention that they're not willing to pay extra for certain services or amenities.
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