664 Grand St, Brooklyn, NY 11211
Williamsburg
4.3(28 reviews)
Open until 9 PMJ&S Family Laundry is located in Williamsburg Brooklyn New York and operates on regular hours. The laundry facility offers basic laundromat services including coin operated washing machines and dryers as well as washers for rent. They also provide ironing facilities for an additional fee. This means customers can use the available features such as washers, dryers, and irons to complete their laundry tasks efficiently.
People say that this laundromat is the best in town, with friendly and helpful staff who care about their customers' needs. They mention being impressed by the clean environment and modern equipment, which make the laundry process smooth and efficient. Some reviewers also praise the excellent customer service, with many mentioning that it's courteous and professional. People experience frustration when their clothes are ruined or damaged due to neglectful or careless behavior from staff. One reviewer specifically mentions a fire that occurred two years ago, in which they lost some of their clothing because of the owner's negligence. Another reviewer expresses disappointment that the owners never tried to reimburse them for their damages despite numerous complaints. Some reviewers also mention specific incidents where their clothes were ruined due to issues with the laundromat's equipment or maintenance. One reviewer mentions being denied reimbursement by the owner after showing them damaged clothes, while another reviewer reports having their clothing destroyed in a dryer malfunction.
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