405 Montgomery St, Brooklyn, NY 11225, United States
Crown Heights
3.8(52 reviews)
Open until 8 PMThe Laundromat in Crown Heights, Brooklyn is open daily from 7am to 11pm. The laundromat offers basic laundry services including wash and dry. They also provide coin-operated machines for customers to use on site. Additionally, they offer a selection of detergent and fabric softener at an additional cost.
People say that the laundromat is run by horrible and rude staff who are extremely careless with clothing, causing damage and being defensive when confronted about their actions. People also say that the customer service can be very poor, with some reviewers experiencing rude treatment from the owners or employees, including being yelled at for trying to complain. One reviewer even lost a shirt and found it shrunk and faded after returning their clothes to the laundromat. Additionally, people mention that the laundry process itself is often inconsistent and not always done correctly, leading to issues such as clothes being stained with red crayon marks or being folded incorrectly. Some reviewers also express frustration at having to pay extra for services like washing and folding, which can be inconvenient due to the laundromat's location. People seem to appreciate the convenience of using this laundromat as a last resort, but many are left feeling frustrated and disappointed by the poor treatment they received from the staff.
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