Vails Gate Cleaners

Features

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About

Vails Gate Cleaners is located in New Windsor, New York, offering regular hours of operation. The laundromat provides basic services including washing and drying machines. Available features include coin-operated washers and dryers. Regular laundry services are provided at these facilities.

What People Say

People generally find the laundromat to be a decent place to do their laundry. However, some reviewers have had issues with the service and quality of care for their clothes. Some common complaints include problems with dirty clothes being returned or re-dried in an unhygienic environment, such as being placed back into a dirty van filled with other dirty clothes only to be cleaned again before being returned. People also express frustration when they experience lost or damaged items during the process. Additionally, some reviewers have expressed concerns about the camera system used by the laundromat, which appears to be constantly monitoring people and has been known to start cameras on their own at inconvenient times, causing discomfort and anxiety. The lack of clear communication about this issue has also been mentioned. One reviewer even reported that a lady in one location was being charged extra for finishing work early, while another had a dress not being ready by the promised time due to incorrect ticket information provided by an older woman behind the counter.